Frequently Asked Questions

Check out the most frequently asked questions here, if you still need help then please contact us at contactbtheslp@gmail.com or via the contact form!

Pricing

They are listed in US currency ($). 

Each item has a different packing, producing, and shipping time. Most items will be shipped within 3-5 business days and get to you within 5-7 business days. Some items will take less time and some will take the most (5 day production and 7 day shipping). Stickers ship separately and have a 1-3 day production time and get to you 2-3 days following the ship date.

Shipping will be calculated at checkout. Ranges from $5.99 - $9.99. FREE SHIPPING FOR ORDERS OVER $100 - discount automatically applied at checkout.

Returns

I gladly accept returns

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please contact me within 14 days of delivery and I will arrange a re-print of the item. I will require photo proof of the damaged item.

Shipping

Most items will be printed and SHIPPED from a 3rd party print company therefore some items will arrive separately. If your clothing item is shipped from a 3rd party company, stickers will be shipped separately and may not arrive on the same day. Please reach out if you have not received a certain item, sometimes stickers go missing.